Privacy Policy
How MANOSATYA collects, uses, and protects your personal information.
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Last updated: May 2025 · This policy applies to manosatya.org and all related services.
MANOSATYA ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how you can control it. We comply with India's Digital Personal Data Protection Act 2023 (DPDP) and applicable international standards.
1. Information We Collect
Information you provide directly
- Donations: Name, email address, phone number, and payment details when you donate. Payment processing is handled by secure third-party gateways; we do not store card numbers.
- Contact forms: Name, email, phone, and message content when you contact us.
- Volunteer applications: Name, email, phone, skills, availability, and motivation.
- Newsletter sign-ups: Email address only.
Information collected automatically
- Browser type, operating system, and IP address (for security and analytics).
- Pages visited, time on site, and referral source (via anonymised analytics).
- Cookie data for session management and preferences (see Section 6).
2. How We Use Your Information
- To process donations and issue 80G tax exemption receipts.
- To respond to your enquiries and volunteer applications.
- To send donation confirmations and impact updates (you can unsubscribe at any time).
- To send our newsletter, if you opted in.
- To improve our website and understand how visitors use it.
- To comply with legal obligations under Indian law (FCRA, Income Tax Act).
We do not sell, rent, or trade your personal information to third parties for commercial purposes.
3. Legal Basis for Processing
We process your data on the following legal grounds:
- Consent — newsletter subscriptions, marketing communications.
- Contractual necessity — donation processing and receipt issuance.
- Legal obligation — financial record-keeping required by the Income Tax Act and FCRA.
- Legitimate interests — fraud prevention, website security.
4. Data Sharing
We may share your data with:
- Payment processors (Razorpay / PayU) to process your donation securely.
- Email service providers to send transactional emails and newsletters.
- Government and statutory bodies when required by law (e.g., FCRA reporting, tax authorities).
All third-party service providers are bound by confidentiality obligations and may only process your data on our instructions.
5. Data Retention
- Donation records: 7 years (as required by the Income Tax Act).
- Contact and volunteer enquiries: 2 years from last interaction.
- Newsletter subscriptions: until you unsubscribe.
- Website analytics: 14 months (anonymised).
6. Cookies
We use the following types of cookies:
- Essential cookies: Required for the website to function (session management, security). Cannot be disabled.
- Analytics cookies: Help us understand how visitors use the site (anonymised data only). You can opt out.
You can manage cookies through your browser settings. Disabling analytics cookies does not affect your ability to donate or use any site features.
7. Your Rights
Under the DPDP Act 2023 and applicable law, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your data (subject to legal retention requirements).
- Withdraw consent at any time for consent-based processing.
- Lodge a complaint with the Data Protection Board of India.
To exercise these rights, email us at manosatya427@gmail.com with the subject "Privacy Request".
8. Security
We implement industry-standard security measures including HTTPS encryption, secure server infrastructure, access controls, and regular security audits. While we take every reasonable precaution, no method of internet transmission is 100% secure.
9. Children's Privacy
Our website is not directed at children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by email. Your continued use of our services after changes constitute acceptance of the updated policy.
11. Contact Us
For privacy-related queries, please contact our Data Protection Officer: