Our policy for donation refunds, applicable to all payments made through manosatya.org.
MANOSATYA is deeply grateful for every donation. We want to ensure every donor feels confident and secure. If something goes wrong with your transaction, we are here to help.
All donations to MANOSATYA are generally non-refundable, as they are immediately committed towards our charitable programs. However, we will issue refunds in the specific circumstances outlined below.
⚠️ Please note: Once a donation has been utilised for program activities, a refund may not be possible even if requested within the eligible window.
We will process a full refund if:
Refund requests must be submitted within 7 days of the donation date to be considered. Requests submitted after this period will be reviewed on a case-by-case basis at MANOSATYA's sole discretion.
Approved refunds will be processed within 7–14 working days from approval. The refund will be credited to the original payment method:
Send an email to manosatya427@gmail.com with the subject line: "Refund Request — [your name]"
Transaction ID or payment reference number, amount, date of transaction, and reason for refund request.
Our team will acknowledge your request within 3 working days and inform you of the decision.
If approved, the refund will be initiated to your original payment method within 7–14 working days.
If a refund is issued, the corresponding 80G tax exemption receipt will be cancelled. You must not use a cancelled receipt to claim tax deductions. MANOSATYA will notify your email address when a receipt is cancelled.
Refunds will not be issued for:
If you have any questions about this policy or need assistance: